When will you ship my item(s)?

All items are subject to a handling period before they are dispatched. 99% of orders leave the warehouse within 3-5 days of payment. We will notify you by email when your items have been shipped.

When will I receive my item(s)?

Most apparel (graphic t-shirts, v-necks, tank tops, long sleeves, and hoodies) and mugs should be received within 5-7 days of your order date. For other retail and giveaway items, please allow 10-20 days delivery time as they may be shipping from outside the United States.

Where are my items coming from?

Although our fulfillment house is located in the United States, some of our specialty items are located in other countries such as Australia, Germany, United Kingdom, and China.

Will my items be sent in one package?

For logistical reasons, items in the same order will sometimes be sent in separate packages, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.

If you have any other questions, send us an email at support@northsidegear.com.